• Ambulance/Air Transport Ambulance, Helicopter, Fixed Wing Ambulance/Air Transport
  • Fire Fire Departments/Districts, Search & Rescue Fire
  • Law Enforcement Police, Sheriffs, Security Law Enforcement
  • Hospitals/Outpatient Hospitals, Urgent Care Facilities,Outpatient Services Hospitals/Urgent Care
  • Physicians Names, office phone, hospital affiliations Physicians
  • Nursing Care Nursing Homes & Rehabilitation, Home Care Agencies, Hospice Facilities Nursing Care
  • Local/State/National Resources Government, Non-government, Commercial Local/State/National Resources
  • Emergency Shelters Schools, colleges, other public and private buildings and facilities Emergency Shelters

By listing and maintaining current contact information, these types of organizations can help save lives.

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About the Emergency Services Directory

The Emergency Services Directory is a free web service, providing a single source reference for all emergency services. It was first published in 1993 as an annual directory covering Livingston and Monroe counties in New York State. The information was put on the web in 2004 with the capability to expand to all states and to all 3066 counties in the U.S.

The directory can be used for many purposes: finding contact information for hospitals, EMS/Fire/Police agencies, 911 systems, emergency managers and related government and non- government resources. It lists which hospital a patient's physician uses. See FAQ for how to search for a doctor in the physician's list.

Other services available

Printed multi-county regional directories were done for many years.  Directory accuracy is dependent on all organizations being listed and updated prior to printing. Request for access to restricted or security-related information can be requested by County/State Emergency Managers, and Fire/EMS Coordinators. (In your request, include your position/role and the reason you need secure access.) Request for restricted access.

About STEP

STEP (Society for Total Emergency Programs) Council of the Genesee Region, Inc. is a tax-exempt, not-for-profit 501(c)(3) organization whose mission is to educate and promote innovations and opportunities for the improvement of emergency services.

These activities began in Rochester, New York in 1963. STEP was founded in 1967 and the STEP Council was incorporated in 1977. The Emergency Services Directory is one of its projects.

Mailing address: STEP, PO Box 18023, Rochester NY 14618



United Way designation number: 1125

Recent STEP Newsletters:










The STEP Council of the Genesee Region's History and Archives committee manages the Emergency Medical Services collection.

Its mission is:

To collect and preserve historical materials relating to emergency services in the Genesee Region and to chronicle their development. 

It is housed at the Rochester Medical Museum & Archives located at the Rochester Academy of Medicine.  The committee works with EMS organizations in the region to collect, catalog, and organize historical information and equipment that reflect the development of pre-hospital care in the region. Additionally The committee develops and creates historical exhibits to educate the community about this important history.

Preserving the History of EMS First Responders     

From the first volunteer fire companies to the present highly skilled Emergency First Responders, the development of emergency services and pre-hospital care continues to play an important part in modern life.

The History and Archives committee continues to search out and collect important historical data and equipment that tells the story of the history of EMS.  Working with educators from Monroe Community College's EMS training program at the Public Safety Training Facility, the new graduates learn this important history through exhibits and presentations so the next generation of First Responders continue to learn from the past and preserve this rich history for the future. 

The History and Archives committee has an active oral history project that video interviews prominent members of the EMS community.  These Oral Histories catalog the development of the local EMS services through personal experience and provide an important historical resource in scholarly research.   The History and Archives committee participates in the annual EMS Conference hosted by the STEP Council of the Genesee Region by educating and promoting the advancement of emergency medical services.

The collection is open to the public by appointment only by calling the Rochester Medical Museum and Archives at (585) 922-1847 at the Rochester Academy of Medicine, 1441 East Avenue Rochester, NY 14610

Additional displays of EMS & Public Safety equipment can be found at the Public Safety Training Facility (PSTF), a regional emergency training complex for police, fire and emergency medical personal.  It features state-of-the-art aircraft, burn buildings, crime scene, firing range and TEAM/TAC training simulators.







List of Supporters

Click to see the full list of supporters.