• Ambulance/Air Transport Ambulance, Helicopter, Fixed Wing Ambulance/Air Transport
  • Fire Fire Departments/Districts, Search & Rescue Fire
  • Law Enforcement Police, Sheriffs, Security Law Enforcement
  • Hospitals/Outpatient Hospitals, Urgent Care Facilities,Outpatient Services Hospitals/Urgent Care
  • Physicians Names, office phone, hospital affiliations Physicians
  • Nursing Care Nursing Homes & Rehabilitation, Home Care Agencies, Hospice Facilities Nursing Care
  • Local/State/National Resources Government, Non-government, Commercial Local/State/National Resources
  • Emergency Shelters Schools, colleges, other public and private buildings and facilities Emergency Shelters

By listing and maintaining current contact information, these types of organizations can help save lives.

Error message

Deprecated function: The each() function is deprecated. This message will be suppressed on further calls in menu_set_active_trail() (line 2405 of /home2/emergenc/public_html/includes/

STEP November newsletter

Nasal atomizer recall

NYS Bureau of EMS has sent out the following information on 
defective nasal atomizers used for Narcan administration.

STEP Sponsors 'Weekend of Remembrance'


Among STEP’s major initiatives through the years has been an effort to preserve and honor EMS history at the Rochester Medical Museum and Archives, now located at the Rochester Academy of Medicine. In conjunction with those efforts, it seemed to be a natural fit to help honor all those who serve and protect our communities with 3 days of events commemorating the 15th anniversary of the 9/11 attack on the Twin Towers in NYC. 

Photos bring back many irretrievable memories that can be so easily misplaced, or lost in fires, floods or other disasters. The weekend’s free events provide an opportunity for attendees to restore some of their old photos and preserve their own history.  

The events are open to the general public, but each day highlights a particular group – the medical community on Friday, the military on Saturday, and all first responders on Sunday 9/11.  Details about the events and their sponsors can be found in the event flyer and FAQs below as well as on the event website .



Admission is free and includes:

  • Scan up to 50 photos or slides per person with Kodak Alaris scanners
  • Photo fix up to 10 photos with Vivid-Pix RESTORE software
  • Learn from the experts tips on archiving, storing and organizing photos by Archival Methods and Corkscrew Photography
  • Informative tours by Rochester Academy of Medicine, Greece Historical Society and Henrietta Ambulance

Locations and Dates:

Friday, September 9, 2016, 5 pm- 8 pm

Rochester Academy of Medicine 1441 East Avenue 14610

Host: Lydia Nicholson


On the web:          

Learn about the Rochester Medical Community

The Rochester Academy of Medicine was founded in 1900 and has been a place for community service to this day. When the Lyon family donated their house on 1441 East Avenue in 1939, the Academy became a home to educational events, social gatherings and collaborations for generations of physicians from all the healthcare institutions and private practices in the community.

Tour the Rochester Medical Museum and Archives

Housed on the second floor of the Rochester Academy of Medicine, take a tour of medical archives chronicling the history of healthcare in Rochester dating back to the mid-1800s. The gallery consists of temporary and semi-permanent exhibits consisting of medical equipment, uniforms and over 50,000 historic photographs of the people, institutions and local healthcare of Rochester.


Saturday, September 10, 2016, 10 am – 4 pm

Greece Historical Society and Museum, 595 Long Pond Rd, 14612

Host: Bill Sauers


On the web:

Learn about the Greece Historical Society and Museum

The Greece Historical Society, chartered in 1975 by the Board of Regents, is a 501(c)(3) not-for-profit organization. Its purpose is to collect, research and preserve the history of the town of Greece, NY and the local area. The society provides free public programs, exhibits and events, tours, newspaper articles and publications.

Meet Veteran Advocate, Eric Wheeler

Eric Wheeler served in the United States armed forces and is a leading advocate for veterans and their families in the Rochester area. During his two decades of service, he was a member of both the United States Army and Navy Reserves. Eric deployed as a Civil Affairs Sergeant for Operation Joint Force in Bosnia and Herzegovina in the late 1990s and later as a Staff Sergeant responsible for instructing Civil Affairs and Psychological Operations soldiers in support of Operation Enduring Freedom.  Eric Wheeler is currently the Interim Director of Veteran Services at Monroe Community College, where he assists veterans’ transition from the armed forces to higher education. He also instructs courses as an Adjunct Assistant Professor at Monroe Community College and as an Adjunct Lecturer at Nazareth College. Having performed significant research in the field of military history, Eric has taught undergraduate courses on both World War I and World War II and facilitated a lecture series on modern warfare for the New York Council for the Humanities. He  received an Associate of Science in Liberal Arts from Monroe Community College and went on to receive a Bachelor of Science in History, a Master of Arts in American History, and a Master of Public Administration, all from the State University of New York, College at Brockport. He is proud to volunteer for a number of local veterans’ organizations—including the Veterans Business Council where he is a member of the Board of Directors, Employer Support of the Guard and Reserve (ESGR), and the One Team, One Fight initiative.  


Sunday, September 11, 2016 10 am – 4 pm

Henrietta Ambulance, 280 Calkins Road, Rochester, N.Y. 14623

Host: Chris Murtaugh


On the web:

Tour an actual Emergency Services Station

Learn about emergency medical technicians, firefighters, police and the equipment and vehicles they use.

Learn about Henrietta Ambulance History

For the past 50 years, Henrietta Ambulance has served the residents and commuters within the Town of Henrietta and surrounding communities. The organization was founded in 1962 by a group of residents who decided that the ambulance response time from the City of Rochester was too great. At that time medics were required to have only American Red Cross First Aid training.

Today Henrietta Ambulance operates a fleet of 10 vehicles and has about 60 personnel to handle more than 5,900 annual calls for service. The base of operations is staffed 24 hours a day, seven days a week. Henrietta Ambulance has a career staff of full-time, part-time and per diem EMTs and paramedics in addition to its volunteers.

New Changes in NYS Laws Related to EMS

Per Director on NYS DOH Bureau of EMS & Trauma, Lee Burns, the amendments to 10 NYCRR Part 800 took effect July 20, 2016.  Specifically, the new sections – 800.5 (controlled substances requirement for ALS agencies) and 800.12 (updated reciprocity requirements).  Also of note is that Part 80.136.e (2) as it related to Controlled Substance Agents has been amended to have the same wording about criminal convictions as Part 800.

The EMS page on the Department of Health website has been updated.  Also the table of contents has live links so that if a section or subsection is clicked on, it will take you directly to that section.

Also of note, 

Governor Cuomo signed legislation on 7/21/16 expanding New York State's "Move-Over" Law to volunteer firefighters and ambulance workers. 

The measure (S.7938/A.8702-A) requires drivers to slow down and move over a lane when approaching a vehicle with flashing blue or green lights that are operated by volunteer firefighters or ambulance workers involved in a roadside emergency. 

For detailed information on the new law go to

MLREMS New Patient Handoff Report

The Monroe-Livingston Region is pleased to release a new educational program on “Effective Patient Handoffs”. This new initiative and change in culture engages the region’s EMS providers and regional emergency department physician and nursing colleagues. With support from the region’s emergency department directors, it provides a common structure to communicate patient care information from EMS to hospital providers. A training video can be seen at ,  This link can also be found on the Emergency Services Directory's Educational Links page under the online resources listed toward the bottom of that section.  A similar video is being utilized to train the region's hospital staff in this new initiative, which aims to standardize and improve communication between hospital and prehospital providers.

2016 STEP Conference

The 2016 STEP Conference was a wonderful success with over 140 attendees and over 25 excellent speakers during the 2 day conference and a preconference.  STEP would like to thank everyone who participated and will announce the dates for the 2017 conference shortly.


Training for new NYS DOH CLI & CIC exams

As the Bureau of EMS is moving to a new process for certifying and recertifying EMS instructors, they are developing information to assist instructors to prepare for the new exam, which is based on educational principles rather than EMS content.  

NYS DOH Bureau of EMS has provided a 20 minute video that will update instructors on the new CLI and CIC exams.

The video is located in a moodle site at:

The video can be found under "Courses", "Instructors", and then "New Instructor Exams".

Many instructors have also found it useful to go through the BEMS CIC Addendum Course found in the Instructor section of the site.  The course is split up in to several modules and is used for all new CICs as well.

2016 EMS Memorial

STEP Conference 2016 Schedule


STEP Awards 2016


Each year at the STEP Conference the following awards may be presented based on nominations from the first response agencies in the community.  Nominations for any of the awards should be  mailed by March 1st. (Please include a contact email or phone number for further information or to make a notification that the nominee has been chosen.) Send the information to:

STEP Conference Committee

c/o 23 Donna Marie Circle

Rochester, NY   14606

Alternatively, it can be emailed as an attachment to:

Chloe Alexson Scholarship

The Dr. Chloe Alexson Scholarship Award is intended to award an outstanding emergency service person a full conference registration to attend the STEP Annual EMS Conference in the year nominated.  Nominations can be made by the leadership of any emergency service agency on agency letterhead and should include supporting information based on any of the following criteria:

  • Leadership in the nominating organization
  • A significant contribution to the organization or the public health/safety community in general
  • Exemplary performance during the first year of service by a new member         

STEP looks forward to honoring the Dr Alexson, a valued long time member of STEP who died in 2014, by presenting this scholarship to a deserving recipient.

Joanna Award

The Joanna Award was established to honor an exemplary example of teamwork at an incident or in the care of a patient, where a tragic outcome was diverted because of the interaction of involved entities.  It was established by a STEP member whose family members were involved in a terrible crash which took the efforts of several agencies to save their lives.  Past awards have paid tribute to excellent interactions between EMS, fire agencies, law enforcement, community groups and citizens. A nomination for this award can be made by anyone in the health/public safety community by submitting a letter with the supporting information as noted above.

Lloyd Levy Award

Dr. Lloyd Leve, a Orthopedic surgeon, for many years was Vice President of STEP and a member of the Education Committee of MLREMSC in the early days of both of those groups. This award was established many years ago and is given for outstanding service to the EMS Community over the length of the nominee’s career.  A nomination for this award can be made by anyone in the health/public safety community by submitting a letter with the supporting information as noted above.



List of Supporters

Click to see the full list of supporters.