• Ambulance/Air Transport Ambulance, Helicopter, Fixed Wing Ambulance/Air Transport
  • Fire Fire Departments/Districts, Search & Rescue Fire
  • Law Enforcement Police, Sheriffs, Security Law Enforcement
  • Hospitals/Outpatient Hospitals, Urgent Care Facilities,Outpatient Services Hospitals/Urgent Care
  • Physicians Names, office phone, hospital affiliations Physicians
  • Nursing Care Nursing Homes & Rehabilitation, Home Care Agencies, Hospice Facilities Nursing Care
  • Local/State/National Resources Government, Non-government, Commercial Local/State/National Resources
  • Emergency Shelters Schools, colleges, other public and private buildings and facilities Emergency Shelters

By listing and maintaining current contact information, these types of organizations can help save lives.

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November 2020 newsletter



2-1-1 & ESD Merging Resources

Did you know there are many local human service resources in Monroe County and surrounding areas to assist patients, neighbors or others trying to cope with the pandemic and other stresses – sources for food, clothing, shelter, mental health support and many other needs?  Calling 2-1-1 or going to can provide information to help address those issues. 

STEP is in the process of merging ESD’s many resources onto 211Lifeline’s platform to expand the availability of important information to a wider audience.  Because of the delays due to COVID, educational links for upcoming classes, webinars, and other informational sites for healthcare and other human service providers are still being maintained at for the time being, but many COVID-related links are available on both sites.  

STEP's goal is to continue to provide educational resources to our health and safety professionals through the 2-1-1 site while also expanding to include health-related organizations and educational web resources to the general community.  

Watch for more news about this exciting mutual project!!


COVID Resources

Are you looking for COVID-19 online resources?  There are many listed on our Educational Links page.  Dated webinars are listed among the other dated webinars, conferences, etc.  Non-dated webinars and other resources are listed further down the page under the green COVID-19 resources headline.  Additional resources will be added as the information becomes available.  Take care and stay healthy!!

Hand Sanitizer Supply in Monroe County area

Black Button Distilling in Rochester NY is producing ethanol based hand sanitizer for the medical community, to be sold at cost. The first batch has been made according to the FDA regulations.  

From Black Button's President, Jason Barrett:

"Doctors, hospitals, paramedics, nursing homes, first responders, daycares, homeless shelters, foster care facilities, rehabilitation facilities, medical clinics and other high risk populations should use the link below and password to place there order. Deliveries will flow as fast as possible.

Password: BBDcovid19 (password is case sensitive)

Parties outside of Monroe County should check back regularly as we grow our delivery area and are able to make more available. The situation is developing rapidly and we are responding as fast as possible.

Any questions should be directed to"

STEP Conference 2020 Update

STEP Conference 2020

The 2020 STEP Conference will be held April 3-4, 2020 with a preconference on April 2nd at the Hilton Garden Inn at College Town, 30 Celebration Drive, Rochester, NY 14620. Speakers from EMS, Fire & other health and public safety arenas will discuss medical, trauma, pediatric and operational topics among others.  There is also a specific fire-related track (not-eligible for EMS CME credits in most cases).  Additionally, this year workshops include two of the mandated topics required for those providers using the NYS EMS CME recertification process (EMS Mental Health on Saturday afternoon and 2 chances for Safe Transport of Children either Saturday morning or afternoon).

This year STEP is happy to welcome participation by the Monroe Livingston Regional EMS Council (MLREMS), who will be presenting their annual awards at Friday morning's breakfast, while the presentation of STEP's annual awards will be at Saturday morning’s breakfast.

As in past years, the vendor area will be open from 7:30am to 4pm on Friday, while on Saturday, the vendor area will be open until after lunch. For the full conference, including breakfast and buffet lunch both days, plus the usual breaks, and coffee all day both days, the fee for attendees is only $195. Additional pricing for a single day, or for the preconference can be found on the registration site.

For attendee registration or information go to:

For vendor information or registration go to:

Hotel rooms at the Hilton Garden Inn are available at a special conference rate until March 12th.  For further information about hotel reservations or other conference-related questions, contact  

Information on nominations for the Lloyd Leve or Joanna awards or the Chloe Alexson scholarship can be found by going to the STEP website page  The deadline for nomination letters is March 1st .

The conference agenda is as follows:

ROC the Day 2019

This Tuesday, December 3rd is ROC the Day (aka: Giving Tuesday) Please consider supporting the STEP Council of the Genesee Region. Help us provide continuing education for Emergency Services personnel, maintain the Emergency Services Directory and the region's EMS History archive. 

Go to: #ROCtheDay  #GivingTuesday  

Speaker Change at the STEP Conference

Because of the budget process in Albany, NYS Director of EMS & Trauma, Ryan Greenburg will not be able to attend this year's conference.  However, his deputy, Steve Dziura will be sharing new initiatives and other changes related to EMS in a plenary session on Saturday morning March, 30th at 9am.  This is also a switch in time as Dr Jeremy Cushman will do his popular "What's Hot and What's Not in EMS" 2019 edition at the Friday March 29th plenary session at 1pm.

Time is growing short, so please sign up at you are able to join us at the 2019 STEP Conference!!


January 2019 Newsletter

2019 STEP Conference is Coming Soon!!

Come join us for our annual STEP Conference. Speakers from EMS, Fire, & other health and public safety arenas will discuss medical, trauma, pediatric and obstetric topics among others. This year, we are opening up the conference more fully to fire agencies with a full fire-related track (Note: most of those sessions do not qualify for NYS EMS CME credit).  Another addition this year is an 8 hour certification course in Mental Health 1st Aid - participants must pay the fees for, and attend the 4 hr Thursday preconference, as well as 4  workshops over the next 2 days (marked with an asterix) to qualify for the certificate. Note: Conference attendees who are not working toward the certificate and attending the preconference may also choose any of the workshops on Friday or Saturday to attend for just CME credit as part of their conference package.

Dr Michael Mendoza, Monroe County Director of Public Health and Ryan Greenberg, the new NYS Director of the Bureau of EMS & Trauma will join us as plenary speakers on Friday.  Monroe-Livingston Regional EMS Medical Director, Dr Jeremy Cushman & nationally- known speaker, NREMT-P Christopher Ebright will be the plenary speakers on Saturday. A full buffet breakfast & lunch is included each day. The awards breakfast on Saturday 3/30 will include STEPS' traditional recognition of agencies celebrating anniversary years, as well as Joanna Award, Lloyd Levy Award or Chloe Alexson Scholarship, if applicable. Information about applying for those awards can be found at .  The award deadline is March 1, 2019.

Registration is now open at

2019 STEP Conference schedule




List of Supporters

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